What our client says about us:

  • We have used the services of C2C for both the collection of data and other data driven projects. At all times C2C has been very professional and carried out all the projects with extreme attention to detail. The reporting feedback which is provided on a regular basis enables us to track the substantial value that C2C is providing. I would not hesitate to recommend C2C to anyone considering any of their outsourcing services.

    Graham Hellier MBE Verified Learning ­ Spain / UK / Australia
  • I started by outsourcing Content Development to C2C. And overtime I also outsourced my book-keeping to them and they also assisted me in recruiting a person for my firm! They are truly HOLISTIC outsourcing vendors. Whether you want a KPO service or a BPO, they have it all under one roof.

    Founder CEO, Travel agency
  • I got an internal audit done from them and was impressed by their farsighted and practical suggestions on saving costs through outsourcing. I then opted for their customer care call center, and have been sustainably making profits since then!

    CEO, E-commerce portal of home appliances
  • I had outsourced Lead Generation to many vendors. But nobody got me better leads than C2C. My sales doubled overnight with their superb leads!

    Marketing Manager, Insurance Services

Customer Care Service

It is important to develop trust within the customers that leads to long term relationships. The advantages for the customers and the business are alike with good customer care service. To ensure that the customer gains interest in a product, the customer service before, during and after the purchase matters. An efficient service that clarifies all the enquiries and customer issues assures that customer chooses your product every time over the others.

Customer care service sets the business into the right direction with consistent standards.

We at Call2Customer believe in the notion of respect. The concept flows in our organization influencing our relations with the customers and that is how we achieve complete customer satisfaction.

  • We take care that the customers are answered immediately and they always get to talk a real person and not a machine.

  • We provide 24x7 customer care services to prevent the customer from struggling and making the experience worthwhile.

  • We focus on providing quality customer service. Our customer care agents are technically sound and trained exhaustively to resolve customer issues promptly and fairly. They are taught to courteous and well informed about the products and services beforehand.

  • With strict work practices and team work we have an efficient, skilled workforce that converses in neutral global accent workforce to deal with all types of clients.

  • We have proficiency in operations of software like Customer Relationship Management (CRM). We share periodical reports with you. We send the customers happy and satisfied enough to pas along positive feedback to others.

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