What our client says about us:

  • We have used the services of C2C for both the collection of data and other data driven projects. At all times C2C has been very professional and carried out all the projects with extreme attention to detail. The reporting feedback which is provided on a regular basis enables us to track the substantial value that C2C is providing. I would not hesitate to recommend C2C to anyone considering any of their outsourcing services.

    Graham Hellier MBE Verified Learning ­ Spain / UK / Australia
  • I started by outsourcing Content Development to C2C. And overtime I also outsourced my book-keeping to them and they also assisted me in recruiting a person for my firm! They are truly HOLISTIC outsourcing vendors. Whether you want a KPO service or a BPO, they have it all under one roof.

    Founder CEO, Travel agency
  • I got an internal audit done from them and was impressed by their farsighted and practical suggestions on saving costs through outsourcing. I then opted for their customer care call center, and have been sustainably making profits since then!

    CEO, E-commerce portal of home appliances
  • I had outsourced Lead Generation to many vendors. But nobody got me better leads than C2C. My sales doubled overnight with their superb leads!

    Marketing Manager, Insurance Services

Technical Support Services

With products being manufactured and services being offered, it is important to provide quickly resolve technical issues and troubleshoot the problems customers come up with. A technical support staff with extensive technical knowledge builds customer satisfaction.

Call2customer support services are designed to meet the needs and requirements of our clients customers.

  • We believe in timely resolving the customer issues and addressing the complaints.
  • We have comprehensive customer support to maximize the benefits and improve the user experience.
  • Our technical helpdesk provides dependable service and timely solution to the issues.

Our distinguished technical support services give you the following benefits:

  • The support team can be easily accessed by the customers for problems that need to be resolved.
  • C2C serves has a fast response time to get the right people working for the problem and communicate with the customer.
  • We are dedicated to solve issues rapidly where many issues are solved within the first hour of notifying our support team.
  • Timely follow-up of an issue after being taken care of by the service personnel with the customer.
  • We have 24x7 technical helpdesk and support services. So the customer doesn't wait for the glitches to be solved only in the working hours.
  • At C2C, the technical helpdesk also assists the customer with the usage of tools and clarifies the doubts on documentation.
  • C2C technical support service is available round the clock with a team who has extensive technical knowledge and can deal with specific issues.

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