What our client says about us:

  • We have used the services of C2C for both the collection of data and other data driven projects. At all times C2C has been very professional and carried out all the projects with extreme attention to detail. The reporting feedback which is provided on a regular basis enables us to track the substantial value that C2C is providing. I would not hesitate to recommend C2C to anyone considering any of their outsourcing services.

    Graham Hellier MBE Verified Learning ­ Spain / UK / Australia
  • I started by outsourcing Content Development to C2C. And overtime I also outsourced my book-keeping to them and they also assisted me in recruiting a person for my firm! They are truly HOLISTIC outsourcing vendors. Whether you want a KPO service or a BPO, they have it all under one roof.

    Founder CEO, Travel agency
  • I got an internal audit done from them and was impressed by their farsighted and practical suggestions on saving costs through outsourcing. I then opted for their customer care call center, and have been sustainably making profits since then!

    CEO, E-commerce portal of home appliances
  • I had outsourced Lead Generation to many vendors. But nobody got me better leads than C2C. My sales doubled overnight with their superb leads!

    Marketing Manager, Insurance Services
 

KPO Servies FAQs
(Back-Office, Finance & Accounts, HR)

Q1 Can I get combined BPO and KPO services?

Yes certainly. Most of the times our clients require a call center and also require chat and e-mail support or internet marketing. We are glad to offer you a bouquet of our services.

Q2 what is the assurance of Data Security which I will provide you for Back Office Operations?

We have foolproof measures for complete Data Security in our office. All the USB ports of work stations are disabled, to prevent Data transfer. We also have Firewall to secure our Data. Privacy clause is an integral part of our contact with employees and also our SLA.

Q3 how can I send you documents for Tax Calculation or Data Entry?

All the Documents can be received through FTP after they are scanned.

Q4 what is your turn-around-time for HR recruitment?

Within 2 days, we will start sending you the resume of relevant candidates. As soon as your approval comes through, we will schedule interviews with you. The minimum time taken so far by us was 4 working days.

Q5 I don't have too much of work-load, but I still need some support in back-office. What is a financially reasonable solution for me?

Many of our clients with similar situation opt for Shared Agent back office services. If you want chat and email support, then we will provide you with a person who will handle your account completely, and also simultaneously handle other company accounts, of similar low work-load. This will cost you lesser, and your work will also be done.

Let's talk.

+91 (0) 989 105 7170

sales@call2customer.com

send us a message

 

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