What our client says about us:

  • We have used the services of C2C for both the collection of data and other data driven projects. At all times C2C has been very professional and carried out all the projects with extreme attention to detail. The reporting feedback which is provided on a regular basis enables us to track the substantial value that C2C is providing. I would not hesitate to recommend C2C to anyone considering any of their outsourcing services.

    Graham Hellier MBE Verified Learning ­ Spain / UK / Australia
  • I started by outsourcing Content Development to C2C. And overtime I also outsourced my book-keeping to them and they also assisted me in recruiting a person for my firm! They are truly HOLISTIC outsourcing vendors. Whether you want a KPO service or a BPO, they have it all under one roof.

    Founder CEO, Travel agency
  • I got an internal audit done from them and was impressed by their farsighted and practical suggestions on saving costs through outsourcing. I then opted for their customer care call center  and have been sustainably making profits since then!

    CEO, E-commerce portal of home appliances
  • I had outsourced Lead Generation to many vendors. But nobody got me better leads than C2C. My sales doubled overnight with their superb leads!

    Marketing Manager, Insurance Services

C2C experience with expertise to run call center projects(updated: Mar'12)

Inbound Call Center Projects

Project Type Inbound tier1 customer support
Domain Healthcare
Country USA
Associated since Jan'12
Supporting 8hrs*7days every week
Tenure of Project still running
Project Brief Handle Level 1 technical support calls for a Software which is used in hospitals to find patient records.

Project Type Inbound Customer support
Domain Telecom
Country Australia
Associated since Feb'12
Supporting 12hrs*5days every week
Tenure of Project 6 months
Project Brief Handling telemarketing and customer service of ISP(Internet Service Provider)
Reason to closed ramp down the business and received not sufficient calls volume to taking care by outsource facility

Project Type Customer support & Inbound sale
Domain Telecom
Country UK
Associated since Feb'2011
Supporting 8hrs*7days every week
Tenure of Project 18 months
Project Brief Sell international calling card voipmins to customer and taking care their query with new customer inbound calls
Reason to closed stop marketing for new customer and ramp down the service as they were very cheaper rate

Outbound Call Center Projects

Project Type Outbound (cold calling)
Domain Technical Support Services
Associated since Mar'12
Supporting 24/7
Tenure of Project still running

Project Type Outbound (telemarketing sale)
Domain Sale VoIP minutes
Country UK
Associated since Mar'2011
Supporting 24/7
Tenure of Project still running