What our client says about us:

  • We have used the services of C2C for both the collection of data and other data driven projects. At all times C2C has been very professional and carried out all the projects with extreme attention to detail. The reporting feedback which is provided on a regular basis enables us to track the substantial value that C2C is providing. I would not hesitate to recommend C2C to anyone considering any of their outsourcing services.

    Graham Hellier MBE Verified Learning ­ Spain / UK / Australia
  • I started by outsourcing Content Development to C2C. And overtime I also outsourced my book-keeping to them and they also assisted me in recruiting a person for my firm! They are truly HOLISTIC outsourcing vendors. Whether you want a KPO service or a BPO, they have it all under one roof.

    Founder CEO, Travel agency
  • I got an internal audit done from them and was impressed by their farsighted and practical suggestions on saving costs through outsourcing. I then opted for their customer care call center  and have been sustainably making profits since then!

    CEO, E-commerce portal of home appliances
  • I had outsourced Lead Generation to many vendors. But nobody got me better leads than C2C. My sales doubled overnight with their superb leads!

    Marketing Manager, Insurance Services
 

Our Technology

At C2C, we prioritize Technology.

For us, obtaining and adapting advanced technology is a vital function. We have experienced firsthand the empowerment which Technology brings. And we realize that in order to sustainable derive the power from Technology, we must be updated with the best and the latest. Therefore at C2C, we have equipped ourselves with superior technology, which has propelled us into the league of top rung service providers.

Our Technological assets are:


  • Data backup 100% Data backup: We operate on two parallel servers. The sole purpose of the second server is to take simultaneous back-up of the other in real time. So we have complete back up of all the data always.
  • Internet Power 100% Internet Power: We possess internet connection from two different sources. So even if one source is acting up, the other source will fulfill the internet requirements.
  • Disaster Recovery 100% Disaster Recovery: We have created alternate infrastructure and delivery mechanism to ensure that even in case of a disaster here, your services continue unhindered.
  • Power back-up 100% Power back-up: We have fuel powered generators which can take the load of entire office and ensure continued power supply.
  • Data Security 100% Data Security: We protect all of our Data through strong firewalls. All the crucial data is password protected and access to passwords is only to select personnel. All our staff has also signed for adherence to privacy and data security clause as part of their contracts. We prize our client's privacy.
  • Physical Security 100% Physical Security: The infrastructure at our office has 24x7 security guards. We have biometric system to ensure that only the registered personnel can get entry inside the premises by punching in their thumb print. We also have restricted areas and zones in our office where there is only authorized access.
  • Wire Quality Wire Quality: The wiring and electrical connections which we have are all of the highest quality to ensure no fuse or lapse.
  • Phone quality Phone quality : Our phones and headsets are by the best brands to ensure complete clarity in the voice quality.
  • Workstation Quality Workstation Quality: Our workstations especially those for Call Centers have a special noise absorbing systems embedded within the ceiling. The working spaces are ergonomically designed to ensure maximum comfort for staff and enhanced productivity.
  • Computers Systems Computers Systems: Our systems are from the best service providers - Dell and HCL. The superior systems ensure higher work quality.