What our client says about us:

  • We have used the services of C2C for both the collection of data and other data driven projects. At all times C2C has been very professional and carried out all the projects with extreme attention to detail. The reporting feedback which is provided on a regular basis enables us to track the substantial value that C2C is providing. I would not hesitate to recommend C2C to anyone considering any of their outsourcing services.

    Graham Hellier MBE Verified Learning ­ Spain / UK / Australia
  • I started by outsourcing Content Development to C2C. And overtime I also outsourced my book-keeping to them and they also assisted me in recruiting a person for my firm! They are truly HOLISTIC outsourcing vendors. Whether you want a KPO service or a BPO, they have it all under one roof.

    Founder CEO, Travel agency
  • I got an internal audit done from them and was impressed by their farsighted and practical suggestions on saving costs through outsourcing. I then opted for their customer care call center, and have been sustainably making profits since then!

    CEO, E-commerce portal of home appliances
  • I had outsourced Lead Generation to many vendors. But nobody got me better leads than C2C. My sales doubled overnight with their superb leads!

    Marketing Manager, Insurance Services

Chat Support Services

For online selling companies, live chat support plays an important role in developing customer satisfaction and increasing sales. Live chat has the ability to conveniently provide answers to the customers and adds to the bottom line of the company.

  • Many surveys have proved that customers have gone happy and satisfied when the queries are answered in the middle of online purchase. Thus 24x7 live chat support service is an important feature for a company to offer.
  • Potential buyers use online chat support service when they have trouble finding an item, compare two products and want to learn more about the features. Live chat greatly influences the decisions.
  • Live chat is cost effective in a sense that the agent can handle multiple customers at the same point of time.
  • Real time customer service gives you a competitive edge over your competitors.
  • Real time solution to the queries boosts the customer's confidence making him spend more and increasing the conversion rates.
  • Live chat would help the agent to even cross sell and up sell the products and services.

With Call2Customer 24/7 live chat support services you can enjoy all the above benefits and set your business soaring high. Live chat agents play a huge role and easily generate more sales.

At C2C, live chat supports agents are exhaustively trained to have insightful knowledge about the products and services that your company offers can even recommend additional purchases that may be a perfect fit for the customer.

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