What our client says about us:

  • We have used the services of C2C for both the collection of data and other data driven projects. At all times C2C has been very professional and carried out all the projects with extreme attention to detail. The reporting feedback which is provided on a regular basis enables us to track the substantial value that C2C is providing. I would not hesitate to recommend C2C to anyone considering any of their outsourcing services.

    Graham Hellier MBE Verified Learning ­ Spain / UK / Australia
  • I started by outsourcing Content Development to C2C. And overtime I also outsourced my book-keeping to them and they also assisted me in recruiting a person for my firm! They are truly HOLISTIC outsourcing vendors. Whether you want a KPO service or a BPO, they have it all under one roof.

    Founder CEO, Travel agency
  • I got an internal audit done from them and was impressed by their farsighted and practical suggestions on saving costs through outsourcing. I then opted for their customer care call center, and have been sustainably making profits since then!

    CEO, E-commerce portal of home appliances
  • I had outsourced Lead Generation to many vendors. But nobody got me better leads than C2C. My sales doubled overnight with their superb leads!

    Marketing Manager, Insurance Services

Email Support Services

Internet today has become a common mode of communication. Email is an efficient and important means to manage customer relations. An organization receives a lot of emails which many a time go unnoticed and unanswered.

Outsourcing email support service can save you a lot of time and you can concentrate your business. It helps you answer the customer's queries and issues immediately.

  • Email support is a low cost and quick means of communication that can be accessed anywhere.
  • With email support service, one can quickly answer to the issues of the customers, efficiently resolve the complaints and keep the customer satisfaction high.
  • It also reduces the cost of voice support ensuring lower call volumes.

We at Call2Customer provide a 24x7 email support service that is prompt and personalized for the customers. We efficiently answer emails and customer issues on your behalf.

Our distinguished services include:

  • Experienced team of highly skilled, trained and experienced professionals who provide competent non voice support services.
  • The skilled team of email support professionals answers all your emails promptly.
  • We provide email support 24x7 ensuring that none of the customer queries go unanswered. The emails are answered appropriately and accurately.
  • Our team is trained to answer queries related to service, billing, product, after sales and information.
  • We create a data base of frequently asked questions based on customer's needs with constant modification on the basis of customer interaction.
  • Our extensively trained team of email support professionals answers emails accurately reducing follow ups and increase customer satisfaction.

Click here to hire us for this service

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